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Q |
If I send a secure message to someone,
how will they know the password? |
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A |
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Q |
What happens if I send a secure message
to someone and they don't read it before
the expiration date? |
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Q |
If I send a secure message, is there any
way that someone else can get the
password and read the message? |
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A |
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Q |
If I type a message and then decide to
send it secured, is there any way I can
save my message without having to type
it over? |
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Expiration
Date |
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Q |
When I have my mouse hover over the form
field for the expiration date, I get a
pop up message that reads “Your Google
toolbar can fill this in for you. Select
Auto Fill.” How do I do that? |
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A |
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Q |
What happens if I send a secure message
and they don't read it before the
expiration date? |
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A |
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Passwords |
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Q |
What is the difference between choosing
my own password and allowing the system
to generate one for me? |
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A |
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Q |
Does it matter which one I use?
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Q |
How does it affect the recipient? |
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A |
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Auto Signature |
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Q |
If I choose an image as a part of my
signature, will it show up in the email
or will it only appear as an attachment? |
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A |
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Secure
File Transfer |
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Q |
How do I add a subject title to go with
the transfer? |
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A |
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Q |
Can I send a message with the file? |
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A |
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Q |
What’s the difference between sending a
file as an attachment to an email and
sending a secure file by itself? |
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A |
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Q |
What happens if I am trying to send a
file and my time runs out before it goes
through? |
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A |
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Outlook |
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Q |
Can I receive my Virsecure email through
Outlook? |
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A |
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Q |
If so, how do I set it up? |
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A |
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Q |
Can I receive email messages from other
accounts through Virsecure? |
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A |
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Redirect |
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Q |
Can I forward messages from my old email
address to my new Virsecure account? |
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A |
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Q |
Is the redirect option in my Virsecure
account for sending my Virsecure email
somewhere else? |
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A |
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Q |
What does 'keep in mailbox' mean? |
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A |
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Q |
What is an SMTP address? |
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A |
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Auto Response |
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Q |
If I set up an automatic response, will
my automatic signature still show up? |
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A |
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Q |
If someone sends me a secure message,
and I have my auto response turned on,
will they still get my automatic
message? |
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A |
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Virus
Protection |
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|
Q |
I clicked on the Virus Protection
link at the top of my email and it
took me to another website.
Is Trend
Micro part of Virsecure?
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A |
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Q |
What
happens after they scan my computer?
Will I have to pay for anything? |
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A |
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Q |
Will this
take the viruses off my computer?
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A |
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Q |
Can this be
used even if I don't have a Virsecure
account?
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A |
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Q |
Does my account with Virsecure also give
me an account with Trend Micro? |
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A |
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Audit Trail |
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|
Q |
Is there any way I can read the messages
that were sent securely through the
audit trail |
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A |
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Q |
Is the audit trail the only thing I need
to keep in order to comply with HIPAA? |
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A |
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Q |
How do retract a secure message? |
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A |
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|
Q |
How long should I keep the messages in
my audit trail? |
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A |
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